Warranty returns -
Please email us prior to returning any item to be replaced under warranty. Most of the time we can do some troubleshooting to resolve the issue. In the event that the item is determined to be defective during the warranty period (see below), you have 2 options.
1. Return the defective item to us and we will ship a replacement. You will be responsible for the cost of shipping the item back to us. We will pay for the shipping of the replacement item.
2. For items less than $15, send us $3.99 (shipping fee) and we will ship a replacement with a return shipping label to return the defective item.
LED lamps & solderless kits -
Items that do not require soldering have a 1 year warranty from the date of purchase.
LED conversions -
Items that require soldering have a 90 day (3 months) warranty from the date of purchase.